Minimising Stress

When properties are damaged by fire, storm, flood or water, it can be a distressing time for the property owners and tenants. At Robb Reinstatement, we try to minimise their stress by providing a full insurance claim service.
Our dedicated team has a full understanding of the insurance claims handling and loss adjusting processes and has developed an unrivalled reputation for providing a tailored service in building and property repairs, damage restoration and reinstatement.

We provide one point of contact for each claim, ensuring it is managed effectively and efficiently. We ensure that the policy holder is kept up to date at each step of the way, giving them peace of mind and reducing anxiety.

After visiting a property to assess an insurance claim, we provide a full insurance report within 24 hours, including cause of damage, reinstatement specification, recommendations, costings, photographs of the damage and room dimensions. Our insurance claim report is emailed to the client and/or directly to the insurance company.

Call us now on 0131 561 4489 or email us at enquiries@robbreinstatement.co.uk for more information.

Professional Experience you can depend on

Quality Assured

We are dedicated to our 100% customer satisfaction standard to which we hold ourselves.

To that end, all of our work comes with a one year guarantee.

Estimating

When it comes to reinstatement work, our clients want to know that they are getting a fair price for a top quality service. That’s why we are happy to provide a free reinstatement estimate service to our clients.

Our qualified team of estimators is highly experienced in assessing building and property damage and providing detailed specifications and accurate estimates of repair and reinstatement costs. Where appropriate, our estimates include digital photographs of the property and damaged areas.

Coverage

Our head office is based in Leith, Edinburgh. Well placed to facilitate our range of services from the east coast to the central belt.

We also have a presence in Glasgow to service Glasgow and the west, giving us the ability to extend our well respected and establised service further afield througout Scotland.

If you have a project in mind anywhere in Scotland, please get in touch to discuss.

Testimonials

“We cannot speak too highly of Robb Reinstatement’s staff. Having had irritating outcomes in our own home from hasty plumbing during a kitchen refit, we have been much impressed that haste was not part of the Robb style.

What was in evidence was experience, careful preparation, good problem-solving, attention to detail, a desire to ‘get it right first time’. Even on a final check of the re-installed wash-basin, your plumber Graham spotted a cracked nut that could at some later stage cause yet another leak – so obtained and fitted a replacement flexible connector… This episode certainly restores faith in what can be achieved by folk that take a pride in their work.”

John & Ruth Binnington

“Thank you and your team for the quick, professional and friendly way you dealt with the insurance job on our property. From my dealings with yourself, your plumber, painter, joiner and carpet men, you showed promptness, helpfulness and professionalism. You should be very proud of your company and its high standards. Thank you for making a difficult situation less stressful than I anticipated.”

Mairi Ure

“We wanted to drop you a line about the service we have received. We have never, and I mean never, encountered better workers or more positive people… Your staff have been consistent in their positivity, effort and energy to getting the [reinstatement] job done, with 100% commitment to customer satisfaction – unique in our experience. All your staff deserve praise. Thank you for a great job.”

Richard & Nikki de Prey

“I discovered bad damage had been caused in the bathroom of my flat by a leak. The insurance company sent Robb Reinstatement to inspect the damage and quote for the repair. They came straight away. Once given the go-ahead by the insurance company, they started the following Monday and were finished by the Friday. They caused no mess even though a “full rip-out” of the bathroom was required, and were polite and considerate the whole time. The Contracts Manager kept me up-to-date with everything, and saw the job completed in record time because he knew I had a buyer waiting. I would thoroughly recommend Robb Reinstatement to anyone who needs work doing – great skill, very friendly, good value and a good job well done.”

Michael Mackenzie